BODY CANDY BRAND AMBASSADOR
A GUIDE ON HOW TO BE SUCCESSFUL
WELCOME TO THE TEAM
Hey! We're SO excited to welcome you to the Body Candy team!
If you're wondering what to do next, you're not alone! In this video, our head #BodyCandyBabe Alley talks about the basics of the ambassador program and what it means to be a BC brand ambassador. Find out why our loyal and lovely ambassadors are so important to the Body Candy brand!
HOW TO TAKE A GOOD PHOTO/VIDEO
Being a successful Brand Ambassador is easy if you know how to post high-quality content. You don't need a full-blown photography set up to create amazing posts... In fact, if you have a smart phone, you're already halfway there!
Here's a few helpful tips on how to take amazing photos/videos of you and your jewelry using only your phone.
Need a little more info? We also have a helpful written guide to taking good photos over on the Body Jewelry Blog - click the button below for some extra tips and tricks.
HOW TO BRAND YOUR CONTENT FOR SOCIAL MEDIA
You've got a great picture and an amazing video and you're ready to start posting on social media... Great! Keep in mind that part of making sales is making it easy for your followers to:
1.) Get to bodycandy.com
and then
2.) Use your unique discount code.
Here's a helpful video about branding your content for social media. It will help you maximize sales, which will maximize your commission!
THINGS TO AVOID
We love our ambassadors and want you to be creative! There are just a few things that you should avoid and/or are against our policies and procedures. Here are a few helpful tips for staying successful.
PAYOUT FAQ
Congrats on all of your sales! Yes, one of the best perks of being an ambassador is the opportunity to make commission. Cold. Hard. Cash. Here's a little bit of info about how you get paid.
MORE FREQUENTLY ASKED QUESTIONS
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What is a Body Candy Brand Ambassador
Our Body Candy Ambassadors are awesome, engaged customers who help us spread the pierced and modded movement, showing their love for our brand and scoring free jewelry (and cash) while doing so. Our Body Candy Brand Ambassadors are outgoing individuals who are active in their communities, involved in extracurricular activities, inclusive and kind to all, and motivated to make the world a better place. Oh, and they really love Body Candy and want to share it with everyone they know!
When you become a Body Candy Ambassador, you’ll get a unique referral code that your friends, followers, family, and even complete strangers can use to shop Body Candy at 20% off ALWAYS.
Here’s the best part – as an ambassador, we’ll pay you 10% commission on each sale you make!To be a Body Candy Brand Ambassador, you must be active on Instagram and be over the age of 18. We’re currently accepting applications from US & Canada residents! Check out Alley’s video above to learn more about what it’s like to be a Body Candy Brand Ambassador.
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Who can become a Brand Ambassador?
To be a Body Candy Brand Ambassador, you must be active on Instagram and be over the age of 18. We’re currently accepting applications from international applicants (some restrictions may apply)! Check out Alley’s video above to learn more about what it’s like to be a Body Candy Brand Ambassador.
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What do you get when you become a Brand Ambassador?
When you become a Body Candy Ambassador, you’ll get a unique referral code that your friends, followers, family, and even complete strangers can use to shop Body Candy at 25% off ALWAYS.
Here’s the best part – as an ambassador, we’ll pay you 10% commission on each sale you make! -
What are the rules of the Brand Ambassador Program?
Welcome and thank you so much for being a Body Candy Brand Ambassador! By participating in our Brand Ambassador Program, you agree to follow our Program Terms and Policies. Our Terms and Policies contain all of our Body Candy Ambassador rules and guidelines. Below, we’ve included some quick answers to some of our common FAQs regarding the Body Candy Brand Ambassador Program and its rules. We want to have a great relationship with our Brand Ambassadors – following these rules will ensure we have the best possible relationship. Take a minute to read through these simple rules!
1.) You must be 18 or older to be a Body Candy Brand Ambassador.
2.) Comments that contain your unique Ambassador code on any of Body Candy’s posts or social media channels (i.e. TikTok, Instagram, Twitter, Facebook, etc.) are strictly prohibited. Even if you see another Body Candy Brand Ambassador posting, don’t do it!
3.) Do not sell Body Candy items at events of any kind (ex. farmer's markets, flea markets, jewelry shows, etc.). We have a dedicated sales team that handles all of our in-person sales.
4.) DO NOT upload your Body Candy Ambassador code to any coupon sites. We routinely monitor these sites. Adding your rep code to any of these coupon sites is considered “cheating,” and you will be subject to removal from our program.
5.) Don’t share the “Refer a Friend” 50% off promotion! You don’t earn sales from it and that's a special perk for our ambassadors only.
6.) Remember that the purpose of the Body Candy Brand Ambassador program is to bring new clients to the brand and help spread the pierced and modded movement!
7.) Be kind and respectful to all other reps, customers, and everyone else!
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Can I change my ambassador code?
Unfortunately, no. This is company policy. We do not accept Instagram handle names, blog names, first names only, email addresses, made-up/inappropriate names, or business/store names. You will be disqualified during the application process immediately if we see this. A few exceptions would be:
1.) If your name is legally changed (ex. you get married, divorced, we understand these changes happen!)
2.) If you have multiple first names and/or last names (ex. Elizabeth Maria Gonzalez Garcia, we would suggest picking one when signing up or letting us know)
3.) Your name is misspelled! We understand that some of you have longer or more difficult names, but this also what makes you unique! You can always share your shopping link instead, so it will automatically apply to your friends & family's orders! We also understand that some of you are uncomfortable with sharing your last name on social channels as well. Again, you can use your shopping link, the Bitly link is a wonderful option for this.
We hope you understand! -
What is my ambassador account?
Hosted by a company called Refersion, your Ambassador account is created by them using your application information. Through Refersion, Ambassadors are able to log in and see their referral code (ambassador code), financials, conversion details, payment history, and your settings.
Under settings, you can edit your name & address, payment settings (PayPal email), and edit your password. Your login is the email you used to apply to the program with and the password you entered on your application as well!
If you can't remember your password, make sure you do the "Forgot Your Password" link. Make sure you log into the "Affiliate" login!
Refersion is FREE for all affiliates.
This account is separate from your bodycandy.com account that you may use for shopping. You cannot purchase items through your Ambassador account.
Login link: https://www.bodycandy.com/pages/body-candy-brand-ambassador -
How do I get paid for my sales?
To make payments as easy as possible, we pay Ambassador commissions via PayPal, a free service that’s super quick and easy to sign up for. In order to apply as a BC Brand Ambassador, you are required to have a Paypal account to complete your sign up. To get started, head to paypal.com to create your account. Without a PayPal account connected to your Ambassador account, we won’t be able to pay you commission (which would be a total bummer).
While applying for the Ambassador Program, you must fill out your PayPal email address in the field titled “PayPal Email Address”. Please know that this must be the email you use to log into your Paypal account, NOT your Paypal link. Unfortunately, that does not work with our system.
Ambassador payouts will begin 30 days from your start date and at the end of each month after that! -
What should I do if it looks like I am missing commission(s)?
Please reach out to us at talent@bodycandy.com! Make sure you include as much information as possible, including the date and any conversion ID numbers shown to give us a better idea of which sale may be missing from your account. Also, to make it a little bit easier, please include your Ambassador account email & PayPal email (if they’re different) in the email.
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What are the Brand Ambassador emails and when do I receive them?
We periodically send out emails to keep you updated and informed with killer content. We also want to make sure you’re engaged with our brand and the first to know about what’s going on in our world. You should receive an email from the Ambassador program under these circumstances:
1.) When you get accepted into the program! Make sure you hang onto this one for future reference2.) Our ambassador email series, which will send out periodically! This will include photos, trends, news, and other important information. Please note this won't always be the case and depends on product launches, uploads, and other info. If you don't receive an update every month, don't worry!
3.) Order processing and tracking of ambassador rewards! Keep an eye on these to ensure you receive your rewards.
If you think you’re having trouble receiving any of these emails, make sure you are checking the email account you have attached to your Ambassador account! If you still aren’t receiving them, usually re-subscribing to Body Candy’s regular emails should do the trick. If you think you were unsubscribed from our emails, go to the Brand Ambassador page, scroll to the bottom, and add your email to the sign-up again. -
What is the affiliate shopping link?
This is a new feature of the program designed to help make sales even easier for you! This link is located in your Ambassador account, right on the front page. You can copy the full link or even use the bitly (a shortened link) option provided below that.
This link makes it easier to share your ambassador code digitally and via social media! The link takes them directly to the website BUT DOES NOT automatically apply your ambassador code to their order - make sure they are using your code so you get credit for any sales!
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Can my ambassador code be used with other discount codes?
Since our website only accepts one coupon code at a time, your Ambassador code cannot be combined with any other discount code at checkout. This goes for your ambassador shopping links as well. If another code is added to the order, it will negate the shopping link credit and show as a “Denied” sale in your account.
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What if I forget/couldn't apply an ambassador code to an order?
If your friend or family member forgot to apply your Ambassador code to an order, unfortunately we are not able to change it. Make sure you remind them to double check that they applied your code before completing their checkout!
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How do I track my sales and commission?
Easy! Just login to your Ambassador account (https://www.bodycandy.com/pages/body-candy-brand-ambassador) with the email and password you created while signing up for the Ambassador Program. This will allow you to track your sales and the commission you earn. Just a reminder that your rep code is good for 25% off orders, and you’ll receive a 10% commission on each order placed with your code.
Side note: At this time, Refersion, our program system, doesn’t allow you to see who purchased using your code (just in case you were curious!). -
Why is there a negative commission amount in my Ambassador account?
Our system is now automatically adjusting for returned or canceled orders. If you see a negative balance inside your ambassador account, this is because the payment was sent followed by a returned or canceled order.
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What is my Payment History?
Your payment history is a tab on your dashboard that accounts for the amount of money you have made so far. It shows you a few things:
1.) What money you have been sent
2.) When that money was sent to you
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Where can I see my conversions?
You can see your conversions under the Dashboard tab in your account. You can see what day your code was used as well.
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How do I make a PayPal account?
If you don’t have a “Personal” PayPal account already, head over to PayPal.com and make one. It is a free service. We suggest that you use the same email address that you use to log into your Ambassador account, although this is not necessary.
We cannot accept "Business" PayPal accounts at this time, sorry!
From here, we recommend adding a debit card or linking your checking account! Once you’re done setting up your account, make sure you add your login email address for PayPal to payments settings in your Refersion account and press “Save Changes!”
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Why did we change the name of the program?
Body Candy Brand Ambassadors do so much more than just “rep” Body Candy. They are our most important and passionate fans who help to spread the word about Body Candy to everyone all over the world.
We thought it was important to recognize Body Candy Ambassadors as more than just a representative… We think it’s important to provide our ambassadors with as much awesome content as possible for the best possible experience. Thanks for joining us! -
In what circumstances does my ambassador code not work?
There are a few situations where your physical Ambassador code won’t work on an order – it’s important to inform your friends and family of these following stipulations!
1.) Monthly Club
2.) If someone uses a site-wide coupon code instead of your ambassador code - this is because you can't stack two different coupons on bodycandy.com.
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What if I don't want to be a Body Candy Brand Ambassador anymore?
If you no longer want to be an Ambassador, we totally understand! Sometimes it just doesn't work for you. Just shoot us an email at talent@bodycandy.com and let us know and we can cancel your ambassador account for you! We will certainly miss you of course! And if you ever change your mind we’ll gladly take you back.
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Do I need to meet a certain sales quota or amount?
Nope! The Body Candy Brand Ambassador Program is totally what you make of it. Of course, Ambassadors who spend more time hustling for sales tend to get the highest commissions. But we understand how crazy busy life can get, so if there’s a period of time where you’re inactive, we completely understand!
Feel free to make as many (or as few) sales as you’d like.